Job Description

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

Purpose

Entry-level position for customer service field activities and distribution systems and facilities applicable. Performs such work by Company, Regulatory, and Safety procedures.

Accountabilities

• Perform and record reads and re-read orders of residential, commercial, and induction gas meters.
• Observe and report dangerous and damaged conditions about gas meters
• Train to perform disconnects and locates
• Complete all safety related training in a timely manner
• Complete electronic orders, atmospheric corrosion, and remediation
• Change index on meters glass
• Install and perform maintenance of meters and AMR devices, which includes painting meters
• Maintain comprehensive inventory of duties, responsibilities and qualifications required of employees in the job
• Service and construction helper
• Must hold stand-by duty, work shifts, holidays, weekends, emergency callouts, and occasional extensive hours
• Perform route reviews, follow up with customer concerns, upload and download routes in the absence of a supervisor
• Assist with training of new meter readers
• Responsible for the safe operation inspection of assigned company vehicles and equipment
• Demonstrate support for and adhere to the company’s values, strategies, policies, and procedures and exhibits the core values of Liberty’s mission statement, customer service, safety, and the company’s code of conduct as an individual contributor and team member 
• Perform other related job duties as assigned

Education and Experience

• High school diploma or GED
• Proficiency in basic computer knowledge
• Demonstrate good written and verbal communication skills
• No experience required
• Must satisfy with regulatory and company applicable classifications before performing a covered task independently
• Valid Driver’s License required

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

As the successful candidate

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

• Customer Centric
• Integrity
• Entrepreneurial
• Teamwork
• Owner mindset
• Outcome focused
• Continuous learning

What we offer

Collaborative environment with a genuine flexible working policy

401k Plan with matching

Share purchase/match plan

Leadership Development Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking

Variety of Health & Wellness programs

Discount and Perks program

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.

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