At Earl's Plumbing, Heating and Air , we are rapidly growing, and now have a need for another Dispatcher/Customer Service Representative. The CSR is responsible for receiving, coordinating, and scheduling service calls from customers, and editing those same jobs from technicians. Work involves evaluating incoming calls to determine priority of service needs, giving assistance when needed, and entering the appropriate data for dispatch. Strong verbal & computer skills are a must. Paid training, advancement/growth potential, vacation time, health insurance plan, outstanding group of people to work with. At Earl's we believe in Quality, Integrity, Generosity and Respect - these characteristics, along with a positive attitude are a must.
Qualifications and Skills
Collaborative, Problem-Solving and Analytical Skills, Decision-Making Ability, Good Listening Skills, Strong Verbal Communication, Stress- and Time-Management Skills, Business and Accounting Skills, Customer-Service and Interpersonal Skills,
Benefits
Paid training, advancement/growth potential, vacation time, health, dental & vision insurance plans
Job Type: Full-time
Must be able to work evenings and weekends.
Work Remotely
Job Type: Full-time
Benefits:
Experience:
Work Location: In person
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