Senior Security Analyst / CIAM SME Job at Purple Drive, Cincinnati, OH

WXNTUjFBenlFV2U0aDBkWSs5VE1Za0tmQVE9PQ==
  • Purple Drive
  • Cincinnati, OH

Job Description

Job Title: Senior Security Analyst / CIAM SME (Transmit Security & Passkeys)

Job Summary

We are seeking an experienced Senior Security Analyst / CIAM Subject Matter Expert (SME) to support enterprise Identity and Access Management (IAM) initiatives with a focus on Customer Identity and Access Management (CIAM) , Passkey Authentication , and Transmit Security . The ideal candidate will provide L1.5/L2 production support, troubleshoot authentication issues, support migration from Transmit BindID to Passkeys, and ensure secure, seamless authentication experiences using modern authentication standards such as FIDO2 and WebAuthn .

Key Responsibilities

  • Provide L1.5/L2 production support for the migration from Transmit BindID to Passkey Authentication .
  • Troubleshoot issues related to Passkey enrollment , authentication failures , device registration , and user access .
  • Investigate and resolve WebAuthn , FIDO2 , browser compatibility, and authentication protocol issues.
  • Analyze device binding, credential synchronization, and cross-device authentication problems.
  • Monitor production incidents, review application logs, API transactions, and perform root cause analysis (RCA).
  • Collaborate with application development teams, platform administrators, security teams, and Transmit Security support teams.
  • Support CIAM platform implementation, configuration, integration, and ongoing production support.
  • Work with REST APIs to troubleshoot authentication workflows and API integrations.
  • Ensure Identity and Access Management solutions comply with enterprise security policies and industry best practices.
  • Assist in migration planning, deployment validation, testing, and production rollout activities.
  • Create and maintain operational documentation, troubleshooting guides, and knowledge base articles.
  • Participate in rotational on-call support and resolve critical production incidents within SLA.
  • Communicate effectively with business users, customers, and technical stakeholders during issue resolution.

Required Skills

Identity & Access Management

  • Customer Identity and Access Management (CIAM)
  • Identity & Access Management (IAM)
  • Authentication & Authorization
  • Identity Federation
  • User Lifecycle Management

Authentication Technologies

  • Passkeys
  • Multi-Factor Authentication (MFA)
  • FIDO2
  • WebAuthn
  • Passwordless Authentication
  • Device Registration
  • Credential Synchronization

Transmit Security

  • Transmit Security Platform
  • Transmit BindID
  • Authentication Migration
  • Production Support

API & Integration

  • REST APIs
  • API Troubleshooting
  • JSON
  • OAuth 2.0
  • OpenID Connect (OIDC)

Security & Monitoring

  • Incident Management
  • Production Support (L1.5/L2)
  • Root Cause Analysis (RCA)
  • Log Analysis
  • Security Monitoring
  • Browser Compatibility Analysis

Collaboration

  • Customer Support
  • Cross-functional Collaboration
  • Technical Documentation
  • Stakeholder Communication

Preferred Skills

  • Experience with Microsoft Entra ID (Azure AD) or other enterprise IAM platforms.
  • Knowledge of SSO , SAML , OAuth , and OpenID Connect (OIDC) .
  • Experience with CIAM products such as Okta , Ping Identity , ForgeRock , or Auth0 .
  • Familiarity with cloud platforms (AWS, Azure, or GCP).
  • Understanding of cybersecurity best practices and identity governance.

Required Experience

  • 8-10 years of IT experience.
  • Strong experience in Identity & Access Management (IAM) and Customer Identity & Access Management (CIAM) .
  • Hands-on experience with Transmit Security , Passkeys , FIDO2 , WebAuthn , and MFA .
  • Experience providing L1.5/L2 production support for authentication and identity platforms.
  • Strong knowledge of REST APIs , authentication protocols, and troubleshooting authentication workflows.
  • Experience in customer-facing production support and incident management.

Job Tags

Similar Jobs

Chick-fil-A

Morning Shift Front of House Team Member Job at Chick-fil-A

 ...At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members... 

State of Florida

PUBLIC DEFENDER'S OFFICE, 5TH CIRCUIT- ASSISTANT PUBLIC DEFENDER - 21009353 Job at State of Florida

 ...Agency: Justice Administrative Commission Working Title: PUBLIC DEFENDER'S OFFICE, 5TH CIRCUIT- ASSISTANT PUBLIC DEFENDER - 2100...  ...including health (premiums as low as $8.34 a month), $25,000 life policy (at no charge), dental, vision, flexible spending accounts, and... 

Carolina Core FC

Graphic Designer (Part Time) Job at Carolina Core FC

 ...Department: Marketing Location: High Point, NC (Hybrid) Employment Type: Part-Time, Hourly Reports To: Graphic Designer Role Overview Carolina Core FC is seeking a talented Part-Time Graphic Designer to support our marketing and creative team by producing... 

Language Bank

Healthcare Recruiter Job at Language Bank

 ...Healthcare Recruiter 90 %Remote with the ability for occasional travel to locations in CT. Only applicants living in CT will be considered. This Is Not Just Recruiting. This Is Building a Workforce That Changes Lives. At Ascentria Care Alliance , our mission comes... 

Trofholz Technologies

Executive Assistant | AI Operations & Strategic Execution Job at Trofholz Technologies

 ...You will have access to sensitive business information and executive communications from day one Requirements ~ Bachelors or associate degree in business, communications, or a related field, or equivalent professional experience ~2 or more years of experience...