As Compliance Associate , you'll join Zendable's US Compliance department in a role that supports two primary functions: supporting Legal & Compliance (L&C) leadership on cross-functional projects, and partnering with the Compliance Management System (CMS) team on program oversight. You’ll be primarily responsible for project managing strategic initiatives for L&C leadership and supporting the day-to-day rigor of the CMS — policies and procedures, training, monitoring and testing, complaints and issues management, and audits.
This is a role for someone who moves fast, thinks in systems, and is comfortable being the person who keeps a dozen moving pieces on track without losing sight of the regulatory details that matter. You'll bring an AI-first mentality to how you work, looking for ways to use tools and automation to move faster and surface insights that a manual process would miss.
You'll work closely with the CMS team as well as stakeholders across Legal, Risk, Product, and Zendable's bank partners.
Deliver a well-organized, well-documented portfolio of L&C projects that move at the pace the business needs
Help maintain a CMS that meets regulatory expectations and stands up to bank partner and examiner scrutiny
Support audits and exams with organized, audit-ready evidence and responsive project management
Bring an AI-first mindset that uses automation as a first instinct, not an afterthought
Own project plans, timelines, and status tracking for L&C leadership's strategic initiatives
Translate ambiguous or evolving priorities into clear workstreams, owners, and deadlines
Prepare leadership-ready updates, briefing materials, and meeting agendas
Identify bottlenecks before they become blockers and drive a sense of urgency across stakeholders
Compliance Program Support
Support the maintenance and periodic review of policies and procedures and compliance training, ensuring they reflect current regulatory requirements and business practices
Assist in executing the monitoring and testing calendar, documenting findings, and tracking remediation to closure
Support complaints and issues management, analyzing data to spot trends and recurring root causes
Prepare documentation and coordinate logistics for internal and external audits and exams
Use AI tools to accelerate document review, data analysis, and reporting wherever it creates a genuine efficiency gain
Experience in a compliance, risk, or regulatory project/program management role within a fintech/bank partnership environment
Hands-on experience with Jira and Confluence for compliance program tracking and documentation
Familiarity with bank partnership management, including working across compliance requirements set by partner banks
Solid knowledge of US financial services regulations (e.g., UDAAP, TILA, ECOA, FCRA, BSA/AML, GLBA , as applicable to the business)
Sharp analytical skills with strong attention to detail and the ability to interpret data and spot patterns
A genuine sense of urgency and a bias toward action
An AI-first mentality — comfortable evaluating and adopting AI tools to work smarter and faster
Excellent written and verbal communication, with the ability to work across leadership, subject-matter experts, and external partners
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